Processing & Delivery

Most orders are processed and shipped within 24 hours. Delivery typically takes 3–7 business days, depending on your destination and local carrier conditions.

Tracking Your Order

Once your order has been shipped, tracking information may be provided when available. Please allow some time for the tracking information to become active after shipment.

Delivery Delays

Although we work with our fulfillment and shipping partners to keep deliveries on schedule, logistics timelines cannot be fully guaranteed.

Delivery may occasionally be affected by customs processing, weather conditions, public holidays, carrier capacity, or other unexpected circumstances.

Incorrect Shipping Information

Please make sure your shipping information is complete and accurate before placing your order.

HYPECO is not responsible for delivery issues caused by an incorrect or incomplete shipping address provided at checkout. If you notice an error, please contact us as soon as possible.

Damaged or Lost Packages

If your package arrives damaged, or appears to have been lost during transit, please contact our support team with your order number and any relevant photos or tracking information.

Returns & Exchanges

If you need to return or exchange an item, please review our Return & Refund Policy before sending anything back.

Return shipping costs may be the customer's responsibility depending on the reason for the return. Shipping fees are generally non-refundable unless otherwise stated in our policy.